Privacy Policy - Gardening Spitalfields

At Gardening Spitalfields, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services. By engaging with us, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1 Personal Information

When you use our services, we may collect personal information such as:

Name
Email address
Phone number
Address
Payment information

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

Browser type and version
Operating system
Website usage data
IP address

2. How We Use Your Information

Your information is used to enhance your experience with our services and to provide you with the best possible support.

Provide Services: We use your information to deliver the gardening services you request.
Improve Our Services: Analyzing data helps us improve our offerings and address your needs effectively.
Communication: We may contact you regarding updates, promotions, or changes to our services.
Security: Protecting our users and maintaining the integrity of our services.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except under the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business.
Legal Requirements: When required by law, such as in response to a subpoena or court order.
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users.

Note: Third-party service providers are prohibited from using your personal information for any purposes other than to provide this assistance.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption of sensitive data
Regular security assessments
Access controls to limit who can view your information
Secure storage solutions

Despite our safeguards, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data under certain conditions.
Opt-Out: Opt-out of marketing communications from us.

To exercise these rights, please contact us using the information provided in this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and understand how you interact with our site, enabling us to improve our services.

Session Cookies: Temporary cookies that remain in your browser until you leave our site.
Persistent Cookies: Cookies that stay in your browser for a set period or until you delete them.
Third-Party Cookies: Cookies set by third-party services we use, such as analytics providers.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your user experience.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.

9. Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to the terms outlined in this policy, please do not use our services.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Gardening Spitalfields operates, without regard to its conflict of law principles.